At Catalyst Appliance Repair, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect information collected from visitors to our website and individuals who contact us for service requests. By using our website or contacting us, you acknowledge and agree to the terms described herein.

Information Collection: We collect personal information when you fill out our service request form on the website, including your name, phone number, and email address. This information is sent to us via email to facilitate prompt responses and service scheduling. We do not collect payment information as no transactions are conducted on our website.

Use of Information: The information collected is used to respond to your service requests, schedule repairs, and provide customer service. By using our service request form or calling us, you consent to be contacted by phone, email, or text message for service-related purposes.

Information Sharing: We may share your personal information with our trusted partners who are integral to providing appliance repair services and operational support. These partners are contractually obligated to protect your data in a manner consistent with our privacy practices.

Non-Personal Data Collection: Our website may use cookies or web beacons to collect non-personal browsing data. This data helps us analyze website traffic and improve user experience. You can adjust your browser settings to refuse cookies, but this may affect the functionality of the website.

Dispute Resolution: By using our website or contacting us, you agree to waive your right to sue or initiate any other legal action relating to disputes regarding our website or services, except through direct negotiation. Should there be a claim or dispute, the maximum compensation you may receive is limited to $100.

Legal Fees: In the event of a dispute, you agree to bear your own legal fees and expenses. This agreement is part of the consideration between you and Catalyst Appliance Repair for accessing our services.

Opt-Out: If you wish to opt-out of communications from Catalyst Appliance Repair or have any questions about our Privacy Policy, please contact us at (760) 973-2596.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website signifies your acceptance of any changes.